At Happy Valley Clinic, our mission is to provide the highest standard of patient care while incorporating a holistic approach toward diagnosis and management of illness.
We are committed to promoting health, well-being and disease prevention to all patients.
We do not discriminate in the provision of excellent care and aim to treat all patients with dignity and respect.
We are committed to providing comprehensive, general practical care to all individuals and families in our community.
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. If you wish to view your medical records please discuss this with your doctor.
Please note that we can not give out any information to anyone including other members of your family without your permission. Please make an appointment with your Doctor for any pending results.
To comply with the standards of general practice, we are required to go through an Accreditation process every three years.
Your medical case notes may be requested to be viewed as part of our accreditation.
WE RESPECT YOUR PRIVACY.
Please advise reception if you do not wish your case notes to be viewed as part of our accreditation process and we will flag your card.